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18 Months

02.15.2017 by Elizabeth // 1 Comment

an 18 month old puppy
Norm, at 18 months. A lot has changed, but not his energy level!

Last week I ran into a colleague at a networking event. She started a business about a year and a half ago and we had met to talk about marketing around that time. I asked how business was going and she reminded me of something I said when we had met.

It takes 18 months to get into a groove.

I may have forgotten I told her this, but she sure didn’t and said it was absolutely true. 18 months is a great milestone in a small business. Within the first year you have a few clients and you’re still getting setup and going, working out all the kinks. At around 18 months (it’s not an exact science…) you’re in a groove. You know what you’re doing and your target market (if you’re networking in the right places) knows you’ve been around and in business for more than a hot minute.

If you’re a small business just starting out, don’t get defeated. And don’t get defeated if you’re at 18 months and don’t feel this is true. But if you’re running a small business full time (IE: no day job and doing this nights and weekends) then at around 18 months, you’ll probably start to see an uptick in business. Here’s a few things that can help:

  • Network – all the time and everywhere. Meet EVERYONE. Take those coffee meetings, go to that event that your friend recommends instead of staying home and watching TV. And obviously do ALL the follow up afterwards!
  • Don’t Get Distracted – Yes at some point you’ll need a marketing consultant and CPA and a business coach and a new website. But in your first few months your budget is tight and you need to figure out what your priorities are. Don’t get distracted by shiny ($2000 conferences anyone?) objects.
  • Talk to Others Doing It – The best thing I did when I started my business was talk to my friends who had their own companies. What do I need to do? Do I need to hire a lawyer to file a LLC or can I fill out the paperwork to be a sole proprietor right now? What do I need to know that I don’t know?  What tax and financial stuff should I be thinking about? What list building?
  • Take Amazing Care of Your Clients –  When you’re starting out you’ll make mistakes. But make sure that those first few clients, even if you’re working out the kinks, you’re talking to them right away if you do drop the ball. Don’t sweep anything under the rug, take great care of your clients. They’ll be your biggest referral sources if you do it right. And oh so loyal…

I know I’m missing other tips for starting a business – what advice have you received that’s been helpful to keep the momentum going as you’re launching? If you’re near the 18 month mark, where are you stuck and in need of help?

Starting your own business is the hardest and BEST decision I ever made, and it wouldn’t be possible without great support along the way!

Categories // Lessons Learned, Marketing

I Followed Up, Now It’s Your Turn

02.08.2017 by Elizabeth // 1 Comment

Norm is Waiting for Your responseI got an email from a friend the other day:

If you ever need a topic, I think you should do a courtesy of business email. Close the loop. How to decline services. That kind of thing. I’ve had so many people just drop off the face of the planet lately for whatever reason. It’s so rude.

This is one of the more frustrating aspects of running a small business. I’ve followed up and done my part, why do you have to be so Pacific Northwest Passive Aggressive and ignore me? Plus, if you tell me no I probably won’t come around nagging you every couple of weeks which is driving you crazy. But what do you say?

Be HONEST

  1. “Thanks Elizabeth, we’ve found someone who’s a better fit for our needs right now. I appreciate your time.”
    • I’ve received this email before and I was totally fine with it. They wanted someone who also does stuff I don’t. I get it.
  2. “Thanks Elizabeth, after reviewing your proposal this isn’t in our budget right now.” You’re super expensive and I can’t believe anyone would ever hire you.
    • If budget is the issue know that they’ll probably respond with recommendations to make it work. But if you’re coming in at their lowest price point then they may realize you aren’t ready for them yet.
  3. “Thanks Elizabeth, I’ve looked at my goals and need to wait a few months before getting going. I’ll contact you when I’m ready”
    • Use this response if you mean it. If you get a proposal and realize it’s not in the budget, OR if something happens and your goals have changed and you truly do need to push this off, then say so. And either offer to follow up with them, or ask them to follow up with you in a few months. “If you want to check back in 3 months, that’d be great.” This also puts the responsibility on them – which is one of my favorite ways to get things off my plate and make people work to earn my money!

Be honest and straight forward. I don’t need your excuses. If it’s not in your budget right now, that’s okay. If after talking you realized you can do it yourself (or someone on your team can) that’s okay. If we didn’t hit it off and you aren’t sold on me, that’s okay. But as a business owner this falls into that treat others as you’d like to be treated category.

Categories // Follow Up, Lessons Learned, Sales

January Pop Culture RoundUp

01.31.2017 by Elizabeth // Leave a Comment

2017 started off with a lot of SNOW and icy roads for me. Which meant more time for pop culture consumption. Which was good, because January launches a lot of great pop culture!

Reading

For Christmas my dad bought us March Book 1,2 & 3 by Congressman John Lewis. Yes, that John Lewis who was in the news over MLK weekend. Which is exactly when I picked up Book 1 to read. Then the next day Book 2. And then a week later I read Book 3. (Fun fact about graphic novels – they’re short and only take about an hour or two to read!) I am embarrassed to say how much of the Civil Rights movement I wasn’t aware of, and what incredible and amazing people were doing incredible work to make our country better. We still have a long way to go, but as my dad keeps saying – “John Lewis is the MAN!”

Like many people I’ve been reading and watching a lot of news coverage the past few weeks. Which means it’s time for me to turn it off and read a book. Up next: Dark Matter and Underground Railroad.

Watching

I couldn’t figure out why NBC decided to break up The Good Place instead of just running all 13 episodes straight through, but that season finale was one of the better twists I’ve seen on any television show in a long time. If you haven’t watched The Good Place yet, go watch the entire season. It’s very clever and funny and I love anything Mike Shur does!

The OA – as my dad said, it’s the best show about liturgical dance he’s ever seen. I have to say I agree, and it sure is different from anything I’ve watched. But that pilot hooked me and while I wasn’t on board with every twist and turn the show took, and I’m still not sure I understand how it ended, it was the right kind of weird TV I needed for a snow storm.

I watched the first two episodes of The Young Pope and, well, it’s certainly different. I mean, there’s a kangaroo and a very unhealthy relationship between the first American Pope and the nun who raised him. The next few episodes are on my DVR, and I may need another snow storm to pick it back up again…

Colony is back and it’s great! I really liked the first season and think the second is off to a great start. I especially liked that the premiere took place mostly on the day of the arrival. Not enough post apocalyptic stories take the time to show us what happened and the immediate aftermath. I always appreciate it when we see how it all went down.

I finally watched 13th on Netflix and that along with reading the March trilogy makes you have a lot of thoughts and feelings about this country of ours. 13th is nominated for a couple of Oscars, and it should be towards the top of your watch list before it wins a bunch of awards. Ava Duvernay can do no wrong.

After Carrie Fisher and Debbie Reynolds passed away at the end of the year, HBO pushed up the release date of their documentary Bright Lights. I knew they’d had a contentious relationship earlier in life but didn’t realize just how incredibly close they were. After watching it it makes complete sense why Debbie couldn’t live without her daughter.

Listening

All things Crooked Media have been getting me through this year. The guys from Keepin it 1600 – probably my favorite podcast of 2016, launched their own media company in the new year. Their interview with President Obama was really really fantastic.

The Watch has been keeping me sane with all my TV watching this month. With some crazy Oregon snow storms I spent a lot of time on the couch and not as much time walking and listening to podcasts. But when I did, this was at the top of the list to keep me sane.

And if you missed Lin Manuel Miranda on Fresh Air at the beginning of the year, go back and give that a listen…

What pop culture have you been enjoying as we start 2017? What’s next up on your lists to read, watch and listen to?

Categories // Pop Culture

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Yellow Dog Consulting is a sales and marketing firm located in Hillsboro, Oregon with clients around the world. We work with small business owners who love what they do, but the sales and marketing part of their job sucks their will to live.

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