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Be Organized, Be Polite

04.29.2014 by Elizabeth // 1 Comment

ron-swanson2I emailed a fellow service provider today asking for information for another service provider on a client of mine. I asked a quick question “can you please send him X, thanks!” Sounded simple right?

What I got in reply was “Don’t you already have that? I can look it up when I get back to my office if necessary.”

And then it took every fiber in my being to not respond with “Hey numb nuts, get you head out of you a$$ and send me this simple thing I asked you for. Sure I have the information, I’m just looking to waste your time and mine.”

I am a pretty organized person, I have different email folders for each client and make sure to keep any passwords or login/codes/etc saved. But, sometimes they got lost. Or sometimes, it doesn’t seem like it’s something I should keep so I use it and delete it. And sometimes, I have it and just am trying to waste your time. It’s an easy way to rack up the bill…

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Categories // Lessons Learned, Management

Comments

  1. Tracey Warren says

    April 30, 2014 at 1:04 PM

    This is just one of the many things I love about you Elizabeth!

    Reply

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