Do you have any questions about the 10 page contract I sent you?
Do you have any questions about how I work with clients?
Do you have any questions about this huge invoice I just sent over?
It’s weird to me, but people sure don’t ask as much as they should. so ask for them. when I go to a client meeting the first agenda item is “news and updates” what’s going on with them? What do I need to know about? What’s driving them crazy right now and can I help?
As you know, one of my mantras is: I can’t help you if I don’t know what you need!
And it’s true, ask questions don’t just take information at face value. If you don’t see what you want on a website, don’t assume they don’t do it (if it’s in the same realm), ask them!