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Taking Advantage of Kindness

04.10.2014 by Elizabeth // Leave a Comment

IMG_6058Lately I’ve been thinking a lot about offering up your time, and people taking advantage of it. I spoke to a group a couple of months ago, and a few people asked to have coffee and meet with me afterwards. I said yes, and when I met with one person, he chit chatted the time away, and didn’t take much advantage of the opportunity he had to pick my brain. As we were leaving, he mentioned getting together again in a couple of weeks to brainstorm on our businesses. WHAT? Sorry dude, that ship has sailed. We aren’t at the same stage of our companies, and I have people in my life for that. Plus, you aren’t a good use of my time.

Sure it’s harsh, but let’s be honest: it’s true.

About a year ago I met with someone starting a company as a favor to a friend. Cool company, not a lot of use for my business, but I did refer this company to a client of mine. My client had 2 calls with them, and then they asked to meet in person with my client. My client emailed me and said “I’m busy, I understand their business now, and will refer if it makes sense. Is it Ok to say no?” YES, it’s okay to say no!

Folks, if you need something from another business owner, make sure you maximize the time you have with them. Don’t expect that they want to meet with you more than once, and if all they offer is 30 minutes on the phone, TAKE IT. I mentioned this in my blog post on Tuesday as well, this article explains my sentiments probably better than I am today. If you aren’t willing to pay for it, please assume we aren’t willing to give it away.

Now, this doesn’t mean I don’t enjoy learning about new companies and there will be times when I am looking for a specific kind of company to work with. BUT, I’m busy running my business. And unless you want to hire me to help you with your business, I have work to do!

Categories // Lessons Learned, Management, Networking

3 Articles You Should Read This Week

04.08.2014 by Elizabeth // Leave a Comment

photoOver the past few days, thanks to Twitter, I’ve come across some great articles worth sharing. In case you don’t keep up on my Twitter feed, here’s a couple of articles I think are worth noting…

1. Yelp- those Bastards!– Most of my small business clients use Yelp, and we always talk about how cautious to be, and that they may hold good reviews, and post more negative reviews. Evidently we aren’t all making it up, even if Yelp says it’s not their fault.

2. Stop Giving it Away– this was a great blog post about not giving your time away for free. I’ve been feeling this way for a while, and if you are too, or you are in a position where you need help or to “pick someone’s brain” make sure you’re being respectful.

3. Me Vs. You – a great post about pronouns in your newsletter and website. Good reminders to us all.

Bonus! LinkedIn Business Page Changes– okay, this isn’t at all as sexy, but as a small business owner, it’s good to make sure you know the Services page is going away. LinkedIn continues to not be very helpful or play nice with others, so we’ll see how this goes.

Categories // Lessons Learned, Management

Marketing Terms Decoded: Brand vs. Marketing

04.03.2014 by Elizabeth // Leave a Comment

Today’s Guest Post is from Maria Ross! Maris is a brand strategist, speaker and author who believes cash flow and creativity are not mutually exclusive. She is creator of Red Slice, advising start-ups, small businesses and entrepreneurs on how to craft irresistible brands. Maria’s latest book, the 2nd edition of her Amazon best-seller, Branding Basics for Small Business: How to Create an Irresistible Brand on Any Budget launched on April 1. Below is an adapted excerpt for your reading pleasure.

BrandingBasics-2ndEdition-Front -150x232Along with believing brand is the same thing as a logo, people often confuse branding with public relations and marketing tactics, such as press releases, advertising, social media—even price promotions. In reality, brand forms the foundation of your marketing plan: it shouldn’t come after the fact. Only by clarifying your Brand Strategy are you able to make the right decisions, such as if and where to advertise, whether to buy a booth at a particular event, and where to send press releases.

 Branding and Marketing Are Not the Same

If any of you suffered through business school as I did, you learned about the Four P’s of Marketing—product, price, place, and promotion:

1.  Product (or Service): What do we sell and how do we make it?

2.  Price: How much do we charge for it?

3.  Place: Where and how do we get it to our end consumers?

4.  Promotion: How do we get people to know it exists and convince them to buy it?

So, broadly, marketing is an umbrella term for bringing products or services to “market” and effectively selling them. Too often, small business owners only think of marketing in terms of the fourth P, Promotion. But marketing encompasses so much more. Subcategories that fall under marketing can include areas such as advertising, events, marketing research, media/press relations, lead generation, website, search engine marketing, social media, pricing, competitive analysis – just to name a few.

Organizations roll all the associated strategies and tactics within these subcategories into a collective marketing plan. The marketing plan covers the tactics and themes each group will execute during the year: Which ads will be placed, where will those ads go, and what will be the main messages? On which markets will we focus? What products will we promote at different times of the year? What is the product release schedule? What is the competition doing this year? What customer-acquisition campaigns will take place? Which events will we sponsor?

Brand forms the foundation of your overall marketing strategy but is not the same thing as a marketing strategy. Brand touches much more than marketing and can serve as a litmus test for your operations, hiring practices, distribution strategy, and partner selection.

People often believe advertising and branding are inter-changeable and mean the same thing. They don’t. Advertising is a marketing tactic based on the Brand Strategy. Advertising is but one vehicle to communicate your brand message to the world. Brand positioning should be thought out before you create an advertisement.

The beauty of owning a small business is that things are far less complicated and you have a huge opportunity to get this right where the big guys might trip up. If you’re new and just launching a business, this is the perfect time to build your Brand Strategy. Determine the brand before you create a marketing plan, so you won’t spend precious time and money chasing your tail.

As a small business owner, you don’t need a complicated marketing plan. A Brand Strategy can show you what you do and don’t need. Being small means you’re close to your customers and all decisions are made by you. This means you call the shots and can ensure all the pieces align. Being nimble and small are strengths and can help you build your brand the right way from the start.

Categories // Branding

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Yellow Dog Consulting is a sales and marketing firm located in Hillsboro, Oregon with clients around the world. We work with small business owners who love what they do, but the sales and marketing part of their job sucks their will to live.

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