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Stake Your Claim

07.03.2014 by Elizabeth // Leave a Comment

imagesOne of the “funnest” parts of my job is helping clients to claim and enhance their online reputation. This includes making sure all their online presence is correct, up to date, and claimed by them.

Lately I’ve worked with two clients who have some fun challenges. One client has two Google+ Business Pages setup (and after contacting Google+ we discovered one is a BRAND page, no clue how that happened). Anyway, the good news is, that Google has an active response system, and they’re really helpful about getting everything figured out and cleaned up.

Another client has a similar business in the same office park area as them, who has mis-claimed a few of their locations. So, we get to go in and request from Bing/Google/Yelp/etc. that they are the correct owners of the space.

So, here’s my helpful tip for you this summer so you aren’t spending a lot of money on me fixing this…CLAIM YOURSELF online. Google+, Bing Places, Yelp, Facebook/Twitter/LinkedIn/etc. there’s a bazillion places, and you may not need to claim them all, but get the basics set. I use to recommend Brandify to folks, but it now has a fee. However, they have a free trial period, and if you have a bit of time, I’d suggest signing up for the trial, get the info you need from them and then cancel the account (well, until Brandify sees this and yells at me…).

I don’t care if you don’t want to be online, like it or not, your business is online. You need to at least own it, before someone else does.

 

Categories // Branding, Lessons Learned, Social Media

Your Email is Hurting Your Brand

05.06.2014 by Elizabeth // 1 Comment

imagesThe other day I tweeted the following:

what is my responsibility to tell an adult they can’t write an email for $h*t and it’s hurting their business & brand?

Improper email etiquette is one of my bigger pet peeves. Here’s a few ways to make sure your email isn’t hurting your brand…

  1. Don’t FORWARD information: only my mom and mother in law can forward stuff en mass. And even then it’s usually deleted.
  2. BCC line. I gave YOU my email address, I didn’t give the 75 other people in your network my email address. Nothing will make me delete emails from you faster.
  3. “Open this attachment.” We all want people to click the link to read more, or open the attachment for more details. But give me the basics in the body of the email you thoughtfully crafted (“I’m excited to invite you to my workshop on June 2nd at 10 AM in Bellevue, more details and a link to register are at this link/in the attached flyer”)
  4. Asterisks, exclamation points & emojis- STOP IT!!! (see what I did there?). Alright I am the first to say that I do NOT understand emojis. And unless you’re a tween girl, they aren’t appropriate. Just because your AOL account allows them, doesn’t mean they are business professional. Sure, use images in your newsletter or blog posts, but I don’t need hearts and smily faces in my business correspondence.
  5. Your Email address: if you can own your own business and can afford the $10 URL, you can afford to set up a business email address. yourname@hotmail.com (or AOL, Gmail, etc.) is not appropriate. Yourname@yourcompany.com shows me you are in this business for the long haul and I might listen to what you have to say.

These simple tips will help save you from yourself and may even help you grow your business in the process!

Categories // Branding, Lessons Learned, Newsletter, Sales

Marketing Terms Decoded: Brand vs. Marketing

04.03.2014 by Elizabeth // Leave a Comment

Today’s Guest Post is from Maria Ross! Maris is a brand strategist, speaker and author who believes cash flow and creativity are not mutually exclusive. She is creator of Red Slice, advising start-ups, small businesses and entrepreneurs on how to craft irresistible brands. Maria’s latest book, the 2nd edition of her Amazon best-seller, Branding Basics for Small Business: How to Create an Irresistible Brand on Any Budget launched on April 1. Below is an adapted excerpt for your reading pleasure.

BrandingBasics-2ndEdition-Front -150x232Along with believing brand is the same thing as a logo, people often confuse branding with public relations and marketing tactics, such as press releases, advertising, social media—even price promotions. In reality, brand forms the foundation of your marketing plan: it shouldn’t come after the fact. Only by clarifying your Brand Strategy are you able to make the right decisions, such as if and where to advertise, whether to buy a booth at a particular event, and where to send press releases.

 Branding and Marketing Are Not the Same

If any of you suffered through business school as I did, you learned about the Four P’s of Marketing—product, price, place, and promotion:

1.  Product (or Service): What do we sell and how do we make it?

2.  Price: How much do we charge for it?

3.  Place: Where and how do we get it to our end consumers?

4.  Promotion: How do we get people to know it exists and convince them to buy it?

So, broadly, marketing is an umbrella term for bringing products or services to “market” and effectively selling them. Too often, small business owners only think of marketing in terms of the fourth P, Promotion. But marketing encompasses so much more. Subcategories that fall under marketing can include areas such as advertising, events, marketing research, media/press relations, lead generation, website, search engine marketing, social media, pricing, competitive analysis – just to name a few.

Organizations roll all the associated strategies and tactics within these subcategories into a collective marketing plan. The marketing plan covers the tactics and themes each group will execute during the year: Which ads will be placed, where will those ads go, and what will be the main messages? On which markets will we focus? What products will we promote at different times of the year? What is the product release schedule? What is the competition doing this year? What customer-acquisition campaigns will take place? Which events will we sponsor?

Brand forms the foundation of your overall marketing strategy but is not the same thing as a marketing strategy. Brand touches much more than marketing and can serve as a litmus test for your operations, hiring practices, distribution strategy, and partner selection.

People often believe advertising and branding are inter-changeable and mean the same thing. They don’t. Advertising is a marketing tactic based on the Brand Strategy. Advertising is but one vehicle to communicate your brand message to the world. Brand positioning should be thought out before you create an advertisement.

The beauty of owning a small business is that things are far less complicated and you have a huge opportunity to get this right where the big guys might trip up. If you’re new and just launching a business, this is the perfect time to build your Brand Strategy. Determine the brand before you create a marketing plan, so you won’t spend precious time and money chasing your tail.

As a small business owner, you don’t need a complicated marketing plan. A Brand Strategy can show you what you do and don’t need. Being small means you’re close to your customers and all decisions are made by you. This means you call the shots and can ensure all the pieces align. Being nimble and small are strengths and can help you build your brand the right way from the start.

Categories // Branding

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About Us

Yellow Dog Consulting is a sales and marketing firm located in Hillsboro, Oregon with clients around the world. We work with small business owners who love what they do, but the sales and marketing part of their job sucks their will to live.

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Yellow Dog Consulting is focused on helping the entrepreneur succeed when it comes to your sales and marketing goals.You are the expert on your business, let Yellow Dog Consulting be the experts with your sales and marketing.

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