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Guest Post: Goodbye Google+

02.06.2019 by Elizabeth // Leave a Comment

Today’s guest post is from Danielle Isbell at Odd Dog Media. Whenever I have an SEO/search/web question Odd Dog is my first call. When this email from Google came out last week I immediately reached out and asked what I needed to worry about, if anything, and thought you might appreciate that information too!

Have you received an email with this subject line?

[ACTION REQUIRED] Important changes to Google+ and impact on G Suite customers.
(read the whole email notification that was sent out here.) 

You may have already heard the consumer end of Google+ is going away, but what does this email you received mean? And what’s with the unhelpful, screaming emails, Google?!

Tldr; If you are using Google+ features like blogger commenting / communities / Google+ Pages / Google+ Single Sign-in, then these features are going away.  If you’re not sure if you’re using them, you’re probably not (hardly anyone does) and you’re probably fine and don’t need to take any action at all.

Google announced in October of 2018 it would be shutting down Google+, which was Google’s attempt at creating a social network to rival Facebook.  If you have a Gmail account, or if your company uses Google for its email, then you most likely have a Google+ profile whether you used it or not. Think of Google+ as an App for Google Email accounts that was always there, just nobody really used it.

Google+ is shutting down in part because it never really took off in a huge way like other social platforms, but also because of a data breach that happened via Google+. Google announced in December that the entire platform would be going away on April 2nd, 2019.

In shutting down Google+, it will have different repercussions for businesses as you may be using some Google+ business features.  

What does that mean for businesses who use Google Suite for email?

(If you aren’t sure if your company uses Google Suite, you can check here.)

Google is shutting down the consumer side of Google+, so that means the upcoming changes will primarily affect how your company interacts with consumer content through Google+.

Website and Blog Commenting

The consumer side of Google+ includes sites that use Google+ as their commenting service, much like Disqus. If you use Blogger as your blogging platform, the commenting feature was removed February 4th, 2019 and will be removed from other websites using this feature by March 7th, 2019.

For Google Suite users, they will still be able to view the comments they made in their Google+ activity log. We assume that means they are only viewable until April 2nd when the whole sha-bang gets shut down.

Communities

Google Communities were Facebook groups before Facebook groups became a thing.
Because all Google+ consumer account content will be deleted starting April 2nd, 2019, this will impact any communities your organization runs outside your domain that aren’t owned by at least one GSuite user.
Community owners and moderators have until April 2nd to download any community data they wish to save.  See more about downloading your Google+ data here.

Google+ Sign-in

If your business has any apps or sign-in portals where people can sign in with their Google+ account, this will be phased out throughout February 2019.

Google+ Pages

Google+ Pages are different than your Google My Business listing. If you created a Google+ page for your business, make sure you download and save any images or posts you want to keep. These will all be disappearing as well.
You can choose to delete your account or just wait for Google to delete it for you, it’s up to you. In the unlikely event you had been spending any energy at all creating content for this platform, consider putting all of that effort into Google Posts on your Google My Business listing instead.

Will the Google+ shut down impact your business SEO?

It shouldn’t. Because this is a social site that never really gained any steam, and Google themselves are the ones shutting it down, any authority that may have been passed through this platform is probably inconsequential when it comes to your rankings.
If you’re a local business, focus on your Google My Business listing instead!

Looking for more updates about the shutdown? You can watch this page for a timeline of updates from Google as these features slowly shut off.

Meet Danielle Isbell, Odd Dog Media

Danielle has been in the Local Search game for over four years with Odd Dog Media. She wears a lot of hats at Odd Dog, working on search optimization (SEO), paid ads, social media, website design, and content creation for a wide range of local & regional businesses.

When she’s not optimizing GMB listings or websites for local search, she’s traveling, taking photos, and designing cool stuff.

Categories // Management, Social Media

5 Marketing Tasks to Automate (to Keep You Sane)

03.22.2018 by Elizabeth // Leave a Comment

5 Marketing Tasks to Automate (to Keep You Sane)Automation is a pretty great tool that companies of all shapes and sizes take advantage of. Are you? It can seem overwhelming to get it setup but once you’ve made the time to automate your systems, you’ll have more time to take your pup to the dog park (or read a book, or watch TV, or get your job done…) Here’s 5 Marketing Tasks you can (and should) automate!

  1. Your Contact Form – If someone reaches out to you on your contact form, you’ll most likely get back to them within a day or two (or a week if you’re not awesome at follow up and have an inbox that stresses me out to think about.) Setup your contact form to send a quick thank you note. “Thank you for contacting Yellow Dog Consulting, we’ll get back to you within one business day.” You can (and should) also invite them to check out a couple of things on your site – a link to your services page, a free download, or a link to your most recent newsletter are great ideas…
  2. Free Downloads – Do you have a snazzy free giveaway on your website that folks give you their email and then magically a PDF appears? I thought so! Make sure this system is automated so that it can happen while you sleep. You should also include a drip campaign with this so they hear from you more than once and really get an idea of how awesome you are so they hire you faster.
  3. Bookkeeping – Sure it’s not a marketing task, but automating my bookkeeping is one thing that keeps me incredibly sane each month.
  4. Social Media – I never thought I’d say this but I finally am. Each week I have a blog post. And I don’t trust that you’re going to check out my website each week looking for it – so I share it on social media. A few times. I talk often about my system but a few simple clicks save me hours of time and increases my site traffic…
  5. Reviews – Yes, you should automate your review process. Figure out the appropriate variable to reach out to new clients and ask for a review, then set that system in place. Maybe it’s monthly when you add your new clients to your newsletter list. Or at the completion of a project. Reviews are such an important part of helping your business grow, make sure you get this system in place!

There are a lot of other marketing (and small business) tasks you can automate, these are just a few that I tend to help clients with and that have helped me stay sane. What other marketing tasks do you automate?

Categories // Lessons Learned, Management, Marketing, Social Media

5 Ways to Ask For a Review

01.25.2018 by Elizabeth // Leave a Comment

5 ways to ask for a reviewOn an almost monthly basis I refer current and potential clients to this blog post from a few years back about asking for reviews. We all know that reviews are an important part of your business. You want those gold stars next to your business on Google! You want people to sing your praises so that other awesome clients will find you! But, how do you go about asking for a review? It can feel awkward to reach out to someone and ask them for a review, so here’s 5 things I recommend:

  1. Ask at the end of a Project – Did you just complete a big piece of work together and they’re happy? Now’s a great time to ask! “Hey would you mind writing a review or testimonial for me?” Make sure to include links to where you’d like them to review (and give them options, we all know I’ll never write a review for you on Facebook!)
  2. When They Say Something You Want to Frame – If your client responds to a project with a really nice note about it – ask them if you can use it as a testimonial – or ask if they’d mind posting that on a review site for you. That’s often how I handle review requests – when they’ve already said something!
  3. At a Specific Interval in Your Work Together – I have one client where we setup a review system to email new patients about a month after their first visit. We created an automated email that goes out asking how it went – if they like it, we ask for a review. If it didn’t go well, we send them to a survey monkey survey to find out what went wrong. You may find that for ongoing clients specific intervals are a good timeline for requesting reviews.
  4. In Your Newsletter – If the majority of people who subscribe to your newsletter are clients (current or past) then adding a review request to your newsletter is a great way to ask. Just a little box near the bottom of the newsletter may be all it takes to remind folks they should say nice things about you.
  5. Annually – You might want to setup a system so that at the end of the year you reach out to your clients from the past year and ask for reviews. Or maybe in the summer when business can be a little more quiet for some folks. Find a time of year when business is quiet for you and reach out and ask!

What other intervals do you find are the right time to request reviews and testimonials from clients?

Categories // Lessons Learned, Sales, Social Media

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Yellow Dog Consulting is a sales and marketing firm located in Hillsboro, Oregon with clients around the world. We work with small business owners who love what they do, but the sales and marketing part of their job sucks their will to live.

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